minusComfort

Terms of Service

Effective Date: January 17, 2026

Last Updated: April 9, 2026

Welcome to minusComfort. These Terms of Service ("Terms") govern your access to and use of the minusComfort mobile application (the "App"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

By creating an account or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are under 18 years of age, you must have the consent of a parent or legal guardian to use this App.

2. Description of Service

minusComfort provides AI-powered fitness and diet consultation services through our mobile application. All diet plans and workout programs are designed by licensed nutritionists and certified fitness trainers. The App offers personalized recommendations based on the information you provide.

3. Medical Disclaimer

IMPORTANT: The information and services provided by minusComfort are for educational and informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or health objectives
  • Never disregard professional medical advice or delay in seeking it because of something you have read or received through the App
  • The diet and workout plans provided by the App, while designed by licensed professionals, are general recommendations and may not be suitable for everyone
  • If you experience any adverse effects or discomfort while following our recommendations, discontinue use immediately and consult a healthcare professional
  • You should consult with a healthcare professional before beginning any diet, exercise, or supplementation program

By using the App, you acknowledge that minusComfort is not providing medical advice and that you assume all risks associated with following the recommendations provided.

4. Account Registration

To access certain features of the App, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

You may not create an account using false information or on behalf of someone else without permission. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscription and Payment Terms

5.1 Subscription Plans

minusComfort offers the following subscription options:

  • Monthly subscription (auto-renewing)
  • One-time payment for full plan access

Pricing varies by region and can be viewed in the App Store, Google Play Store, or within the App. All prices are displayed in your local currency.

5.2 Free Trial

We offer a 7-day free trial for new users. You will not be charged during the trial period. If you do not cancel before the trial ends, you will automatically be charged for your chosen subscription plan.

5.3 Payment Processing

Payments are processed through:

  • Apple App Store (for iOS users)
  • Google Play Store (for Android users)
  • Razorpay (for certain Android users in specific regions)

By subscribing, you authorize us to charge your payment method on a recurring basis (for monthly subscriptions) or as a one-time payment (for full plan purchase).

5.4 Automatic Renewal

Monthly subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You will be charged the then-current subscription price.

5.5 Mandate Authorization for Virtual Coach Access

When you get connected to a virtual coach, we may set up an authorization mandate/automatic payment instruction for a nominal verification amount (typically ₹1 or $1, based on your region and payment method) through the relevant payment platform.

After the mandate is set up, your applicable subscription amount may be deducted approximately two (2) days later unless you cancel before that deduction is processed.

You can cancel at any time before the deduction to avoid the charge. If the amount is deducted, that payment is non-refundable and you will continue to have access to the App for the paid billing month.

5.6 Cancellation

You may cancel your subscription at any time through:

  • Your Apple App Store account settings (for iOS)
  • Your Google Play Store account settings (for Android)
  • Contacting our support team at support@minuscomfort.com

Cancellation will take effect at the end of your current billing period. You will continue to have access to subscription features until the end of the paid period. Once cancelled, no future automatic payment will be deducted from the next billing cycle onward.

5.7 Refunds

All sales are final. Refunds are handled according to the policies of Apple App Store, Google Play Store, or Razorpay, as applicable. We do not provide refunds directly. If you believe you are entitled to a refund, please contact the respective payment platform or support@minuscomfort.com for assistance. For clarity, once a subscription amount is deducted under an active mandate, that charge is non-refundable and your access remains active for the remainder of that paid month.

For one-time purchases, no refunds will be provided after 7 days from the date of purchase, except as required by applicable law.

6. User Responsibilities and Conduct

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the App in any way that violates any applicable law or regulation
  • Provide false, inaccurate, or misleading information
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Attempt to gain unauthorized access to the App, other user accounts, or computer systems
  • Interfere with or disrupt the App or servers or networks connected to the App
  • Use any automated means (bots, scripts, etc.) to access the App
  • Reverse engineer, decompile, or disassemble any portion of the App
  • Remove, alter, or obscure any proprietary notices on the App
  • Use the App to harm minors in any way
  • Transmit any viruses, malware, or other malicious code

7. Intellectual Property Rights

The App and all content, features, and functionality (including but not limited to text, graphics, logos, images, software, diet plans, and workout programs) are owned by minusComfort, our licensors, or content providers and are protected by Indian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the App for your personal, non-commercial use only. You may not:

  • Copy, modify, or create derivative works based on the App
  • Distribute, sell, lease, or sublicense the App
  • Publicly display or perform the App
  • Use the App content for any commercial purpose

All diet plans and workout programs are the intellectual property of minusComfort and the licensed professionals who designed them. Unauthorized reproduction or distribution is strictly prohibited.

8. User Content and Data

You retain ownership of any information, data, or content you submit to the App (such as your health metrics, fitness goals, and progress data). By submitting content to the App, you grant minusComfort a worldwide, non-exclusive, royalty-free license to use, store, and process such content solely for the purpose of providing and improving our services.

We collect and use your data in accordance with our Privacy Policy. This includes tracking purchase, renewal, and cancellation events for analytics and marketing attribution purposes. You are responsible for the accuracy of the information you provide and acknowledge that inaccurate information may affect the quality of recommendations you receive.

9. AI-Generated Content

The diet and workout recommendations provided through the App are generated using artificial intelligence technology based on plans designed by licensed nutritionists and certified trainers. While we strive for accuracy and personalization:

  • AI-generated recommendations may not be perfect or suitable for every individual
  • You should use your own judgment and consult healthcare professionals when necessary
  • We do not guarantee specific results from following our recommendations
  • Individual results may vary based on numerous factors beyond our control

10. Third-Party Services and Links

The App may contain links to third-party websites, services, or resources. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. Your use of third-party services is at your own risk and subject to their terms and conditions.

Our App uses Firebase and analytics services. These third-party services have their own terms of service and privacy policies, which we encourage you to review.

11. Disclaimers and Limitation of Liability

11.1 No Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The App will be uninterrupted, secure, or error-free
  • The results obtained from using the App will be accurate or reliable
  • Any errors in the App will be corrected
  • The App will meet your specific requirements or expectations

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINUSCOMFORT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE APP EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

11.3 Health and Fitness Risks

You acknowledge that participation in any fitness or diet program involves inherent risks, including but not limited to the risk of injury, illness, or adverse health effects. You assume all risks associated with following the recommendations provided by the App and agree to consult with healthcare professionals before beginning any new fitness or diet regimen.

12. Indemnification

You agree to indemnify, defend, and hold harmless minusComfort, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit to the App
  • Your violation of any applicable laws or regulations

13. Modifications to the App and Terms

13.1 Changes to the App

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

13.2 Changes to Terms

We may revise these Terms from time to time. We will notify you of material changes by posting the updated Terms in the App and updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes your acceptance of the revised Terms.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us at support@minuscomfort.com or through the App settings. Upon termination, your right to use the App will immediately cease.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the App at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms or our policies
  • Harms other users, third parties, or our business interests
  • Exposes us to legal liability
  • Is fraudulent or involves misuse of the App

14.3 Effect of Termination

Upon termination:

  • Your right to use the App will immediately cease
  • We will delete your account and data in accordance with our Privacy Policy
  • You will not be entitled to any refund of subscription fees
  • Sections of these Terms that by their nature should survive termination will remain in effect

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and your use of the App are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the courts located in India. You agree to submit to the personal jurisdiction of such courts.

15.3 Dispute Resolution

Before filing any legal claim, you agree to first contact us at support@minuscomfort.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and minusComfort regarding the App and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 No Partnership

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and minusComfort.

16.6 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control.

17. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the App, please contact us at:

  • Email: support@minuscomfort.com
  • Website: www.minuscomfort.com

By using the minusComfort App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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