Effective Date: January 17, 2026
Last Updated: April 9, 2026
minusComfort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
When you create an account and use our App, we may collect the following personal information that you voluntarily provide:
When you use the App, we automatically collect certain information about your device and usage patterns, including:
We do not collect:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
We use Firebase and analytics services to operate and improve our App. These third-party service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Payments are processed through Apple App Store, Google Play Store, and in some regions, Razorpay. These payment processors have their own privacy policies governing the collection and use of payment information. We do not have access to or store your payment card information.
When you connect with a virtual coach, a small authorization mandate (typically ₹1 or $1, depending on your region and payment method) may be set up through the payment provider to enable automatic subscription billing. We may receive and process status information related to this mandate (such as creation, cancellation, and successful/failed charges) for service operations, analytics, and marketing performance measurement.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency), or to protect our rights, privacy, safety, or property.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you with our services. Upon account deletion, we immediately remove all personal data except your email address, which we may retain for analytics purposes. You may request complete deletion of all your data, including your email address, by contacting us at support@minuscomfort.com.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at support@minuscomfort.com.
Our App does not have a minimum age requirement. However, if you are under the age of 18, you should use this App only with the involvement and consent of a parent or guardian. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Our App uses third-party services including Firebase and analytics tools. These services have their own privacy policies, and we encourage you to review them:
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our App, you consent to the transfer of your information to India and other countries where we operate.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.